Fältmätargatan 15
721 35 VÄSTERÅS
Participate in "Mystery Shopping"
Workshop test in connection with car service
Participate in "Mystery Shopping"
Workshop test in connection with car service
Participate in "Mystery Shopping"
Workshop test in connection with car service
Participate in "Mystery Shopping"
Workshop test in connection with car service
We're looking for you with the right car
Lower your maintenance costs and ensure the quality of car workshops!
We're looking for individuals who, in connection with maintenance, are willing to make their car available for our workshop test.
It's also called "Mystery Shopping," and your participation will involve us checking your car before and after service, as well as you are filling out a customer survey.
All checks are carried out on behalf of the respective brand companies below. They aim to strengthen their workshop service to you as a consumer, and we at DEKRA are hired to ensure that the checks are conducted impartially.
As a symbol of appreciation for your participation, compensation will be provided to you!
Further down on this page, there is information about participation for the below-listed car brands.
We're looking for you...
...who own a car from the brands Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, Skoda, Seat, or Cupra, and who meet the following requirements:
- It should be time for service according to the maintenance plan/service indicator (at least inspection service, not just oil change)
- Services must be performed by an authorized brand workshop
- Cars with service agreements can also participate
- The offer also applies to company cars
Participants will receive compensation for their participation.
Note! Common for all brands:
Registration of interest is not a guarantee of participation. We reserve the right to select cars that fit in terms of brand/model/workshop, etc.
Selected participants will be contacted by email or phone.
It's important...
...that the workshop does not know which car is participating in the tests. So, you cannot register your interest with the current workshop. It's also important that the service time is NOT booked before you have been selected and contacted by DEKRA.
Submit your expression of interest
If you'd like to make your car available for our workshop test or so-called "Mystery Shopping," please submit an expression of interest using the button below.
For those selected, this means we'll check your car before and after service, and you'll fill out a customer survey. As a token of appreciation for your efforts, you'll receive compensation.